Question 1

How do I access my account?

Accepted Answer

Create an account at /signup, or sign in at /login if you already have one.

Question 2

Where does CIMAS have infrastructure data coverage?

Accepted Answer

CIMAS's core cross-border focus is Canada–U.S.; current site copy also lists Canada, the United States, and international work. Specific data availability depends on the area and infrastructure domain. Contact our team to confirm coverage for your needs.

Question 3

How do analysis credits work?

Accepted Answer

Research Access includes a monthly allowance, and Team Workspace supports shared credit usage. Purchased credits never expire; monthly credits follow the validity period stated for the plan, and promotional credits follow the period stated for the offer.

Question 4

How should I use CIMAS reports?

Accepted Answer

Reports provide evidence-based decision support for infrastructure protection and resilience planning. Validate findings against current local information and qualified judgment before consequential decisions. Confirm sharing or reuse terms for the specific report.